Effective date: October 19, 2026
Welcome to the website of Simcoe Muskoka Home Comfort Ltd. ("SMHC," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website at https://smhomecomfort.com (the "Website"). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
You agree to use the Website only for lawful purposes. You may not use the Website:
The information on the Website, including service descriptions, maintenance pricing, service plan pricing, promotions and frequently asked questions, is provided for general information and may change without notice.
For current pricing and availability, contact us at (705) 325-4328 or info@smhomecomfort.com.
Booking requests made through the Website or our online booking system are requests only. An appointment is confirmed once SMHC confirms it with you. Service visits are booked into arrival windows, not exact times.
Our Website may offer a chat feature, which may be automated. Chat responses are for general information and to help you reach our team. They do not create a binding quote, warranty, diagnosis or agreement. Please confirm any important details directly with our office.
Promotions are subject to their stated terms, availability and end dates. Government and utility rebates, including the Home Renovation Savings Program (HRSP), are run by third parties and subject to their eligibility rules and approval. We help with applications, but we cannot guarantee that any rebate will be approved or how much it will be. Financing is offered through third-party lenders and is subject to credit approval and the lender's terms.
All content on the Website, including text, graphics, logos, photos and software, is the property of SMHC or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, copy, sell or otherwise use any part of the Website without our written permission.
The Website is provided "as is." While we work to keep information accurate and up to date, we make no warranties or representations about the accuracy, reliability or completeness of the information on the Website. HVAC tips and advice on the Website, including on our blog, are general guidance only and are not a substitute for an in-person inspection by a licensed technician. For gas, electrical or safety concerns, contact a qualified professional.
To the fullest extent permitted by law, SMHC is not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, use or goodwill, resulting from:
Nothing in these Terms limits any rights you have under Ontario consumer protection law that cannot be limited by agreement.
The Website may link to or use third-party websites and services, including our online booking system, maps, social media pages, financing partners and rebate programs. We do not own or control these services and are not responsible for their content, policies or practices.
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date. Your continued use of the Website after changes are posted means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any disputes relating to these Terms are subject to the jurisdiction of the courts of Ontario.
If you have questions about these Terms, please contact us:
Simcoe Muskoka Home Comfort Ltd. 3 Brammer Drive, Orillia, ON L3V 7T4 Phone: (705) 325-4328 Email: info@smhomecomfort.com Website: https://smhomecomfort.com
Website: https://smhomecomfort.com
